true-home-privacy-policy

Privacy Policy for True Home App

Effective Date: 29/12/2025

True Home App (“True Home”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use the True Home mobile application, which helps landlords and tenants find and manage rental properties.

By using this app, you agree to the practices described in this Privacy Policy.

  1. Information We Collect a) Personal Information

We may collect the following information when you register or use the app:

Full name

Phone number

Email address

User role (Landlord or Tenant)

Property details submitted by landlords

Rental preferences submitted by tenants

b) Location Information

We may collect approximate location data to help users view rental listings near their area. Location data is used only for app functionality and is not shared publicly.

c) Usage and Device Information

We may collect non-personal information such as:

App usage statistics

Device type, operating system, and app version

  1. Use of Firebase

True Home App uses Firebase services for:

User authentication

Database storage

App performance monitoring

Firebase may collect data in accordance with Google’s Privacy Policy. We do not use Firebase data for advertising purposes.

  1. How We Use Your Information

Your information is used to:

Create and manage user accounts

Display rental listings

Match landlords with potential tenants

Improve app performance and user experience

Ensure app security and prevent misuse

  1. Data Sharing

We do not sell, rent, or trade user personal data.

Information is shared only:

When legally required

To maintain app security and functionality

No in-app messaging or calling exists between landlords and tenants.

  1. Data Security

We take reasonable measures to protect your information using secure technologies and Firebase security rules. However, no digital platform can guarantee complete security.

  1. User Rights

You have the right to:

Access your personal data

Update or correct your information

Request deletion of your account and data

Requests can be made by contacting us using the details below.

  1. Children’s Privacy

True Home App is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

  1. Contact Information

If you have questions or concerns about this Privacy Policy, contact us at:

📧 Email: truehome376@gmail.com 📱 App Name: True Home 🌍 Country: Uganda